The Information Technology Services Support Team provides the following services:
Network Resources
- The network engineer selects, installs and manages all devices on the WAN and school LANs
- the school and district network accounts are managed
- daily maintenance, software installs and upgrades are performed over the network
Computer Technology
- computers, printers and peripheral devices are purchased, inventoried, set-up, delivered and maintained
- software licenses are approved, purchased, assigned and maintained
- consumables are purchased and distributed as needed
- technicians troubleshoot and fix problems at school sites
Audio Visual Technology
- SMART Boards, projectors, photo equipment, audio equipment, tv/vcr/dvd devices are purchased, inventoried, delivered and maintained
- the audio visual technical specialist provides support, maintenance and production services at school sites
- consumables are purchased and distributed as needed
IT Systems
- manages and supports the Needham Public Schools phone and security systems
- provides technical support to the administrative group at Emery Grover